Communication and emotions.

Recently I had an argument with a friend because after having exchanged emails, short messages (SMS) and WhatsApp messages for a long time, we were in a dead end.

It turns out that at some point the tone of the comments began to rise, eventually, stopping any communication. Feeling offended by the behavior and response of the other. To such a degree that we even avoided talking in meetings.

On one occasion we agreed to clear out the situation, he told me how uncomfortable we felt at the moment, caused by the attitude I had been showing in the emails and messages we had. My attitude? I felt that the problem was by his attitude.

After speaking for a while, we found out that the perception we had of the comments we made on the emails were far from being the sense we were really trying to convey.

When you speak, you express opinions and feelings. On the other hand, when you write, you express opinions but without emotions if it was not well written.

Currently, our impersonal communication has increased with the various electronic media that we use. So the messages can be easily transmitted to the whole world, but the emotions we have been so difficult to transmit, to the extent that we need to use images (emoticons) to reinforce the message, sadly by not having words in our vocabulary to do so.

A skills development program such as Toastmasters helps us express emotions and convey feelings with the voice that improves our personal and business relationships because you work in transmitting a message and also the feelings and emotions that support our saying.

Let's take up the habit of writing continuously. The exercise of doing so will give us more time to think more clearly about what you are trying to say, and we will be able to expand our vocabulary by having to look for adequate terms to convey our ideas, not only with emoticons.

Join a Toastmasters Club and experience the possibilities you have of improving your communication and leadership skills by actively participating in the sessions, we are waiting for you.

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